Case Study
Northstar SaaS reduces DSAR turnaround by 46%
With rapid global expansion, Northstar needed consistent privacy operations without slowing product velocity.
Challenge
Manual intake and legal reviews across regions caused SLA misses and inconsistent response quality.
Solution
Implemented DSAR automation, ROPA mapping, and evidence-pack exports with role-based approvals.
Results
- 46% faster DSAR closure
- 34% fewer escalations
- 2x faster audit prep
Operational impact
Northstar moved from fragmented ownership to a repeatable privacy workflow with weekly governance review and measurable accountability.